FAQs

DO YOU SHIP WORLDWIDE?

Yes, I do.  We use Royal Mail and charge *flat rate shipping as detailed below.   If you want tracking on your order, please email me to arrange it.

  • UK 2nd class = £3.50
  • UK Jersey 2nd class  = £3.50
  • UK Guernsey  2nd class  = £3.50
  • **Rest of World International Standard = £16.50

*If the parcel is particularly heavy, I reserve the right to request an extra charge to cover the cost of shipping. In this instance, before sending your order, I will first email you with the extra cost and shipping method for your approval.   

**Please note I have no control over customs fees that your order may incur.  You are responsible for paying such fees after the parcel enters your country. Thanks.

 

WHAT ARE THE PAYMENT OPTIONS?

We accept:

  • Paypal
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Union Pay
  • Amex card
  • Diners  card
  • Discover  card
  • Mastercard
  • Maestro card
  • Visa card

 

WHAT IS YOUR RETURN POLICY?

I'm happy to offer returns on all items that are not cut off the bolt/roll.   If items have been sent in error, please return them (I will cover your return postage costs) for a full refund.

If you have changed your mind, please return the unused item (within a 'reasonable amount of time') to the address on the invoice (you will need to cover the return postage).  Please include a covering note with your package stating your order number and that you want are refund.  Thanks.